The Sales Desk

This series about auto dealer sales training continues to receive great response. The question was put to me, "What is the primary role of the sales desk." There are two answers, one from the perspective of sales management and the other from sales people. Here is the information:

For Salespeople
http://www.masteringselling.com/sales-desk.html

For Managers
http://www.masteringselling.com/desk-manager.html